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Current Openings

Chief Operations Officer

About US:
At Multicultural Communities Council Gold Coast Ltd (MCCGC) - CÜRA, we deliver a wide range of services to help multicultural communities, seniors and people with disability stay independent, active, and connected within their communities.  Our diverse staff speak over 40 languages and we pride ourselves in our compassionate and inclusive approach to services across South East Queensland and Northern New South Wales. 

About the Opportunity:

MCCGC-CÜRA has an exciting opportunity for a highly experienced and qualified Chief Operations Officer to help lead our organisation’s continued growth as a community care provider and Peak Multicultural Body. 

We are looking for someone who has a demonstrated ability to successfully lead operations and ensure continued quality improvement in evolving industries. You will be managing our Community Care and Community Development teams, so experience within both the aged care sector and multicultural space is highly desirable.

Change management will be key to the role as we prepare for the impacts of the election and the aged care reform. Experience working with Home Care Packages & CHSP is essential to ensure a smooth transition to the new model of care. 

Reporting to the CEO and working alongside the executive management team, the COO will drive the implementation of the organisation’s strategic objectives to achieve outstanding operational outcomes.  

Our mission is to ensure access to, and delivery of quality services, we operate to our values building a culture of success that prides itself on customer service to clients and staff alike. To be a part of vision the ideal applicant will need to demonstrate their experience working within the aged and community services, NDIS, Social and Community Development sectors.   

YOUR responsibilities

  • Leading a team of Senior Managers to meet the day-to-day operations of the organisation and service delivery.
  • Formation and implementation of strategy, including the development of initiatives, budgets, business plans and identification of risks and opportunities.
  • Contracts management and output reporting  
  • Organisational and contractual  reporting 
  • Continuous quality improvement management 
  • Internal and external stakeholder engagement and relationship development
  • Knowledge and understanding of the not-for-profit sector.
  • Change and project management.

 About YOU:

  • Degree in Business, Human Services and/or relevant disciplines or at least 3 years’ experience in a similar role
  • Strong leadership communication, and administrative skills
  • Applicants must be able to provide Key Personnel Statement for MCCGC Approved Provider requirement (Department of Social Services).
  • Must hold a current National Police Certificate and NDIS Worker Screening or can obtain one.
  • Must be fully vaccinated and provide record of evidence
  • Excellent written and verbal communication skills
  • Ability to communicate effectively with internal and external customers and stakeholders.
  • Proven ability to work autonomously and display initiative, self-motivation, time management and problem-solving skills.
  • Knowledge and/or experience of working in the community, within the Aged and NDIS standards
  • Completed NDIS Worker Orientation and online COVID 19 training sessions.
  • Knowledge and experience in grant writing and funding submissions 
  • Experience and/or interest in working in a Culturally and Linguistically Diverse environment.

Benefits for YOU:

  • Competitive Renumeration includes Salary Packaging: Overall package includes the ability to save some of your salary to pay for everyday expenses before income tax is calculated, so you can pay less tax and have more money to spend.
  • Wonderful People: Work with people who genuinely love what they do! 89% of our staff believe we are truly a great place to work and 99% of our clients would recommend us. (Based on 2020 Employee and Customer Engagement Surveys)
  • 24/7 Support: Enjoy the support of our dedicated team behind you at all times and access our Employee Assistance Program for additional support. 
  • Diversity & Inclusion: Work with an incredibly culturally diverse team; 65% of our staff were born outside of Australia and collectively we speak over 40 different languages. 
  • Strong Values: Take pride in working for a multicultural organisation that values Unity, Compassion, Integrity, Respect and Joie de Vivre (Joy of Life). 

Applications Close Monday 30th May 2022 @ 5:00pm, If this sounds like you and you’re interested in joining our team, please click APPLY NOW below and upload your Resume along with a Cover Letter that tells us why you would love to work with us!

If you have any further queries, please contact our People and Culture Officer on 07 5527 8011 or email recruitment@mccgc.com.au

APPLY NOW

Expressions of Interest

We welcome you to submit your CV & cover letter to express your interest in working for us.

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