Events

Workshops aim to increase effectiveness in working with clients, carers and family

members from diverse cultural and linguistic backgrounds (DCALB).

Subjects covered include:

• Communty Profile and demography
• Cross-cultural Communication
• Bias, Habit, Stereotyping, Prejudice and Discrimination
• Concepts of Face, Politeness and Courtesy
• Messages We Send and Body Language
• Influences on the Individual and Critical Incidents
• Working and Living in Diverse Environments
• Cultural Competence and the Business Case for Cultural Competence
• Concepts of Diversity, its Value to our services
• Accents and How to Reframe Your Skills to send Clearer Messages
• What is Culture? Refresher and Definitions

DATES & TIME: Monday 29 March 2010

Session 1: 9.00am – 12.00pm

Session 2: 1.00pm – 4.00pm

VENUE: Multicultural Communities Council Gold Coast  1  Dominions Road, Ashmore

More Detail Please click here for down load flyer

QLD. Gov. MAQ (Multicultural Affairs Qld.) organised QLD Multicultural Policy review community consultation for the Gold Coast.

Around 45 people over 30 different community group & service provider attended the meeting.

Guest speaker Christine Smith MP for Burleigh opened the forum.

MAQ Executive director Mr. Garry Page

Garry, Nasrin (GC Magic), Fiona (HACC), and Sam(African) discuss issue.